Country Manager
Are you a strategic leader with a knack for operational excellence? Do you thrive in dynamic environments where your decisions shape the trajectory of a business? If so, we have the perfect opportunity for you!
We're in search of a dynamic Country Manager experienced in leading supply chain teams and delivering measurable results. Leveraging your experience in driving growth, efficiency, and customer satisfaction, you'll spearhead cross-functional teams to enhance productivity and revenue generation. Your responsibilities will include building strategic partnerships, optimizing budgets, and enhancing supply chain visibility. As a visionary leader, you'll champion innovation, foster continuous improvement, and uphold operational excellence across all levels of the organization.
Responsibilities
​As Country Manager, you will be responsible for overseeing all aspects of our operations in Nigeria. Your duties will include, but are not limited to:
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Developing and implementing strategic plans to drive business growth and achieve company objectives.
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Managing day-to-day operations, including sales, marketing, finance, and human resources.
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Building and maintaining strong relationships with key stakeholders, including clients, partners, and government agencies.
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Identifying new market opportunities and developing strategies to capitalize on them.
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Ensuring compliance with local regulations and company policies.
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Leading and mentoring a team of talented professionals to achieve their full potential.
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Representing the company at industry events and conferences.
Sales Responsibilities:
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Drive acquisition of new clients on the 8BM Sales platform.
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Enhance client retention rate by a minimum of 70% within 6 months
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Ensure exceptional client satisfaction by promptly addressing customer needs within 24 hours.
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Commercial Duties:
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Lead collections efforts, ensuring timely invoicing within 7 days post-trip completion.
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Manage debt recovery and current receivables.
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Maintain a cash-to-cash cycle of 30 days, including securing cash advances from customers.
Supply Management Objectives:
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Expand and diversify 8BM's transporter base nationwide.
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Increase the proportion of fleet owners on the platform compared to brokers/agents.
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Elevate the number of one-month active partners on the platform.
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Enhance partner retention rate
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Establish dedicated truck contracts
Funding Responsibility:
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Develop and execute strategies to secure funding for operational expansion and growth initiatives
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Identify potential investors or financing opportunities to support company objectives.
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Revitalizing 8BM's Nigeria Business:
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Consider rebranding to rejuvenate the company's image.
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Develop and execute a robust marketing strategy to promote the rebranded image and highlight strengths.
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Conduct comprehensive performance assessments to identify areas for improvement.
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Implement regular performance monitoring mechanisms and adjust strategies accordingly.
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Assess and develop the skills of the existing workforce; recruit new talent as needed.
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Prioritize customer satisfaction through engagement and feedback mechanisms.
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Explore opportunities for market expansion and diversification.
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Evaluate financial structure and explore restructuring options or seek additional investment.
Requirements
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MBA in Business Administration, management or related field.
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Proven experience in a senior leadership position
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Strong strategic thinking and problem-solving skills.
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A track record of driving business results and managing budgets effectively.
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A passion for innovation and continuous improvement.
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A good knowledge base of businesses in Nigeria and the logistics industry.
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Minimum of 8 years of relevant experience in an FMCG or logistics company, with a focus on business operations.
Benefits
In return for your hard work and dedication, we offer:
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Equity ownership or Stock Options
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Competitive salary and performance-based bonuses.
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Comprehensive benefits package, including health insurance and retirement savings plan.
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Opportunities for career advancement and professional development.
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A dynamic and supportive work environment where your ideas are valued and encouraged.